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NeoEE stuck on "querying servers"

Posted: Wed Jun 24, 2020 10:25 pm
by gats1212
Hi, I can't connect to the game servers. It stays with the status "querying servers" then It says that the connection failed. I installed the game simultaneously with a friend and his NeoEE installation works. What can I do?

Re: NeoEE stuck on "querying servers"

Posted: Thu Jun 25, 2020 6:42 am
by Bogdan_xD
Allow NeoEE/EE.exe on firewall

Re: NeoEE stuck on "querying servers"

Posted: Sun Nov 29, 2020 4:42 pm
by Crossfire
Same thing, getting:

Communication failure with master servers: the operation timed out.
Status: Failed to initialize online system

Any suggestions for a work-around? I've allowed all EE related apps through my firewall.

Thanks in advance.

Re: NeoEE stuck on "querying servers"

Posted: Fri Dec 04, 2020 3:32 am
by Arntzen
It is possible your anti-virus program automatically deleted some files that are needed while installing.

Possible solutions:
1.
Open NeoEE.exe and hit repair
2.
Delete NeoEE.exe and uninstall EE, turn off anti-virus, download NeoEE.exe again and install while anti-virus is off.
Run EE and see if it works, if it does turn anti-virus back on again.